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User journey — Experience map template

Steps of an experience scored by satisfaction. Open it in the editor, replace what needs replacing, and export a typeset PDF — free, no signup, nothing uploaded.

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Checkout Experience

A journey map of the checkout, scored step by step.

mermaid
journey
  title Checkout experience
  section Browse
    Find product: 4: User
    Add to cart: 5: User
  section Pay
    Enter details: 3: User
    Confirm: 5: User

The Markdown source

# Checkout Experience

A journey map of the checkout, scored step by step.

```mermaid
journey
  title Checkout experience
  section Browse
    Find product: 4: User
    Add to cart: 5: User
  section Pay
    Enter details: 3: User
    Confirm: 5: User
```

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